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Shipping and Delivery Policy:
We deliver products Australia wide using Fastway Couriers (and Australia Post in some circumstances). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days and shipping times are estimated at between 2-10 business days depending on your location within Australia.

Customer Service Policy:
Tamburlaine is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy:
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are damaged or where the wine is spoiled (subject to our evaluation), or are different to the product purchased on the website.

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© 2013 Landos Pty Limited. All rights reserved. Liquor Licensing Act 1997. It is an offence to sell or supply liquor to a person under the age of 18 years, or to obtain liquor on behalf of a person under the age of 18 years. This web site is operated by Tamburlaine Wines.  ABN: 63 003 000 164. Licence Number: 701120.