While many beautiful and memorable weddings have been hosted at Tamburlaine's Lodge over the years, unfortunately The Lodge burned down during a storm in May 2023 and we do not have confirmations of reconstruction just yet.

You are still very welcome to have your Hens or Bucks parties with us in the form of a group taste - advanced bookings are essential and we can accommodate up to 30-something people.

We can also do a special deal for you if you are wanting to bulk order our wines for a wedding or other special event - simply contact us to discuss.

Organic Labelling
Organic wines are those made without the use of synthetic fertilisers, insecticides and fungicides. All our wines are either SXC certified organic or certified organic in conversion (the 3-year period of practising organic farming in that growing area prior to becoming fully certified) unless otherwise specified.

Vegan Wines
Almost all of our wines are vegan-friendly. Fining, the process of clarifying wine, often uses animal products such as gelatin or egg whites - at Tamburlaine our fining is done using plant based ingredients such as legumes.
The only wines in our range that are not vegan friendly are the Wine Lovers Scarlett Bubbles and dessert liqueurs.

Preservative Free/No Added Sulphur wines
While our general winemaking practices use as little sulphur as possible, only those clearly marked as "No added sulphur" or "No added preservatives" are free of added preservatives. Preservatives are an essential part of keeping wine from spoiling during ageing and are safe when consumed in moderation, for those without pre-existing allergies or sensitivity.

All such labels are clearly displayed on our bottles' packaging and website product listings, but feel free to contact us with any further questions you might have.

Dispatch of orders occurs Mondays-Fridays each week (excluding public holidays) and your shipment will generally be dispatched the next working day from ordering. Please understand that during flash sales or other busy periods such as Christmas, slightly longer processing times may apply.

Unfortunately we cannot guarantee exact delivery dates as unforeseen circumstances can occur with our shipping partners (Aramex & Australia Post) after the packages leave our winery that are out of our control.

We can, however, hold items to ship at a later date (if you are going away, for example) or prepare your wines for collection from our Cellar Doors - please contact us to pay with your card over the phone and this can be organised.

While we generally ship all wine orders together, it is not uncommon for the boxes to get split up by our couriers between depots and trucks further down the delivery process. If you have received some of you wine but not all, please wait 1-3 working days for the remainders to arrive - even if your shipment is marked as delivered, this may be because the shipment is only tracked to one of the cases that has arrived and does not indicate that the other case/s will not arrive. If it has been quite some time and you still do not see your remaining cases, please Contact Us with your order number and we can chase it up for you.

If you find a defect arises with your product after delivery and a valid claim is accepted by our customer service team within 30 days of delivery, Landos Pty Ltd (Trading as Tamburlaine Organic Wines) will exchange the product where possible, or refund you the purchase price of the product. Should you contact us outside the 30 day period customer service management will consider each claim on a case by case basis on its merits.

Issues After Delivery: A Landos Pty Ltd product is considered damaged if it shows to be broken or leaking when first taken from its packaging or there are unmistakable signs of spoilage with the wines. Please contact our customer service team at 02 4998 4222 promptly upon receipt of a damaged product. Do not dispose of other unopened or unconsumed products in the batch as this may affect the outcome of your request. No refunds, credit or replacements are offered if you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an order.

Replacements for the same product that you ordered will be shipped to you at our expense after we have received your returned damaged product. Where we agree to replace the product or refund you the purchase price of the product, we will arrange to collect any unopened bottles from you and this will happen separately to posting any replacements as these are two different jobs with the courier. Replacement products are provided with the same limited warranty as the damaged product.

Refunds will only be offered where a replacement product cannot be provided.Return shipping will be arranged at the expense of Landos Pty Ltd within 30 days of purchase and the refund will be issued to the credit card you used for purchase after the receiving and assessing of the returned item/s. You will be obliged to pay for the return of the product if the item is sent after 30 days from dispatch.If the product is deemed by our customer service team NOT to be damaged, Landos Pty Ltd may in its absolute discretion refuse to replace the product or offer you a refund for the product.When a product is replaced, your replacement product becomes your property and the returned damaged product becomes our property.

Liability: We are not liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) in question.